Effective Date: 01/25/2025
At Surprise Picnic 305, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book our services, or interact with us. By using our services or accessing our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and other details you provide during booking.
- Payment Information: Billing details necessary for payment processing.
- Event Details: Information about your picnic, such as location, date, and preferences.
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited (via cookies and similar technologies).
2. How We Use Your Information
We use your personal information to:
- Provide, manage, and improve our services.
- Communicate with you regarding bookings, confirmations, and updates.
- Process payments securely.
- Personalize your experience and tailor our services to your preferences.
- Send promotional offers, newsletters, or other updates (you can opt-out at any time).
- Comply with legal obligations and protect against fraud or unauthorized use of our services.
3. Sharing Your Information
We respect your privacy and will never sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in providing services, such as payment processing or email communications.
- Legal Compliance: If required by law or to protect our legal rights.
- Consent: If you provide explicit consent to share your information.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand user behavior and preferences.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some website features may not function properly if cookies are disabled.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Marketing Preferences: Opt-out of receiving promotional emails by following the unsubscribe link in our communications.
To exercise these rights, please contact us at info@surprisepicnic305.com or call us at (305) 690-2393.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Email: info@surprisepicnic305.com
Phone: (305) 690-2393
Thank you for trusting Surprise Picnic 305. We are committed to protecting your privacy while creating unforgettable moments for you and your loved ones.